Amend Your Record of Landing (IMM 1000)

If your Record of Landing (IMM 1000) contains a mistake, this discrepancy can prevent you from getting the government benefits you are entitled to as a permanent resident or a naturalized citizen of Canada, or even cause more serious problems such as loss of employment. Your Record of Landing should reflect your vital statistics as of the date you landed in Canada.

To be eligible to apply for an amendment to your Record of Landing, you must have at one time been a Permanent Resident of Canada, even if you no longer live in Canada or you are a naturalized Citizen of Canada. The mistake on your Record of Landing must have been made by immigration officials when entering your information when you landed in Canada. If the passport you used at the time you landed in Canada contains an error which is on your Record of Landing, CIC will not issue an amendment.

• 1.Complete the application forms.
• 2.Gather all necessary documents.
• 3.Include proof of urgency, if applicable.
• 4.Submit the application
• 5.You will receive a Verification of Status from CIC indicating your Record of Landing has been changed, or you will receive a letter advising you that the application was refused.

You must provide:

• Personal details contained on your IMM 1000 (Part A)
• The information you want to amend (Part B)
• An explanation as to why you are requesting an amendment (Part C) CIC’s Document Checklist (included in the form) where you indicate which documents you are providing as proof that your Record of Landing needs to be amended

You must submit a copy of your passport used at the time of landing. If you do not have this, it will be very difficult to obtain a positive result to your request to amend your Record Landing. You must also submit

• A copy of a valid government-issued photo ID
  • Driver’s License
  • Provincial or Territorial Photo ID Card
  • Health Card
  • PR Card
• copies of as many of the following documents as possible, all of which must have been issued before you landed in Canada
  • Birth certificate
  • Baptismal certificate
  • Hospital record of birth
  • Marriage certificate
  • Identity card
  • Driver’s license
  • Any other government-issued ID which contains the information you are trying to amend
• If applicable, original written proof of urgency

You can only submit the request by mail. If you would like to use Immigroup to submit your application, send your documents to

Immigroup Inc 1180 Danforth Avenue {google map} Toronto, ON M4J1M3

If you wish to submit your application directly to CIC, send your documents to

\

Amendment to the Record of Landing, Confirmation of Permanent Residence or Temporary Resident Document
Query Response Centre (QRC) Citizenship and Immigration Canada Ottawa, Ontario K1A 1L1

CIC does not charge a fee for this application.

The current average processing time for applications without proof of urgency (regular processing) is 6 months. If you provide acceptable proof of urgency, the average processing time is between 30 – 90 days.

Once your Record of Landing is amended, it is permanently changed. The change cannot be undone and does not expire.

If you have legally changed your name, this information cannot be changed on your Record of Landing. However, you may change this information on your PR Card or Canadian Citizenship certificate

CIC has a single call center which may be contacted at 1-888-242-2100. They accept calls from - Monday to Friday, 8 a.m. to 6 p.m., EST, except for statutory holidays. Services are available in French and English. Frequently all agents are busy and callers are unable to get through. In this situation, you must simply call back at another time. The best times and days to call are listed on a recording when you call the CIC call center. There are no other numbers that can be used to call CIC. The CIC call center may only be called from within Canada. If you are outside of Canada, you must have someone from inside Canada call on your behalf.
If you currently have an application in process with CIC, you may also communicate with them in writing. To do this, address your letter to the CIC office which is processing your application.

If you submit your application with written proof of your situation you will be able to amend your Record of Landing in 30-90 days instead of the usual 6 months.

You may apply for a Verification of Status document which will serve as a replacement rather than an amendment.

An application to amend your Record of Landing will have no bearing on any other applications or procedures you have in process with CIC.

You have to prove to CIC that immigration officials made a mistake when entering your information when you landed. To do this you must submit the application forms, copies of your passport at the time of landing, and other government IDs issued before you came to Canada that show the correct information you are trying to fix.

If you have been convicted of a crime since landing in Canada, and you are NOT a Canadian citizen, there is a possibility that CIC may investigate your status in Canada in relation to your criminal convictions. If you are not a Canadian citizen, you must disclose if you have been convicted of a crime on your Request to Amend your Record of Landing application and include relevant court documents.

You should have received a letter indicating that your application was refused. If you choose to re-apply, you should follow any instructions in that letter. In order to prove the mistake on your Record of Landing was the fault of an immigration official, you need to provide as much evidence as possible regarding the information you are trying to change. You must submit copies of the passport you landed with – including both the ID page and the page with the landing stamp – and you must submit additional government IDs issued before you came to Canada which contain the information you are requesting to correct. You should submit copies of as many of the following as possible:

• Birth certificate
• Baptismal certificate
• Hospital record of birth
• Identity Card
• Driver’s License
• Marriage certificate / license
• Any other government-issued ID containing the information you are trying to correct

It is unlikely that your request to amend your Record of Landing will be granted if submitted without your passport used at the time of landing. You need to submit copies of as many documents from the above list as possible to demonstrate that the information on your Record of Landing is incorrect. The more documents you can provide, the better the chance of making a successful request to amend your IMM 1000.

You need to provide documentation issued before you came to Canada in order to apply. You will have to obtain these documents before you can proceed with the application. You need your birth certificate, marriage certificate (if applicable) and anything else you can get from your home country that will show the mistake was made by an immigration official.

You should contact CIC as soon as possible to get an update on your application.

• We have helped thousands of clients obtain their immigration documents. This gives us the experience that you can utilize.
• We make sure that we submit the best possible application for every single client. We have been in business since 2004.
• Our staff members have years of experience in the immigration field.
• You can call us between 8:00am and 6:00pm Eastern Time and speak to a live professional.
• More than half a million people visit www.immigroup.com each year to use our great tools and information.
• Our legal fees are disclosed on our website. Not many law firms are willing to do that!
• We make it easy for you to get started on your application by email, phone, or fax.
• Customer service and sound and ethical advice are our highest priority. Once you have used us you will feel the difference knowledge, service, and loyalty makes.
• We think outside the box to help you with your case, but we don’t take clients on just because they can pay! Expect an honest opinion – we will advise you if applying is not in your best interest. Click here to see our firm’s application statistics
• We go out on a limb to give you the highest level of service.
• We don’t take short cuts - we are perfectionists!

In the majority of cases, you will receive your amended record within 30-90 days of filing an urgent application. Please click here for our most up to date statistics and disclaimer.

No application has a guaranteed successful outcome whether you submit it yourself, use our company, or hire the most expensive lawyer in Canada. However, the great thing about Immigroup is that you can see statistics of the success rate of our past applications. If your amended IMM 1000 does not come in the time frame, we will refund the difference between urgent and regular service. Click here for detailed statistics.

Immigroup has the highest standards in hiring and training. Mistakes that effect the processing time of your application are extremely rare. However, if Immigroup makes a mistake on your application which causes a delay in processing, we will take full responsibility and process a refund appropriate to the situation. Click here to see statistics on these incidents and our terms of reimbursement to you.

You can definitely do any application on your own without hiring a company to help you. However, when you use Immigroup, you gain these advantages over people who do it themselves:

• You can be completely sure that the best possible application was submitted. This means that there will be no mistakes, errors, or omissions which could cause delays or refusals of an application.
• This also means that Immigroup will offer you the most ethical and sound advice regarding your application. We will tell you if something in your application works against you or could cause problems in the future.
• Immigroup has years of experience which can be leveraged in your favor to know what works and what doesn’t in an application.
• Using Immigroup will also save you time because you don’t have to fight with the government to submit an application or follow up on it. You can simply call or email any time you want to know the status of your application.
• Immigroup offers 20% off our service fee for every additional application.
• Immigroup offers 20% off our service fee for returning clients.

We are committed to helping everyone with their immigration needs. This is why www.immigroup.com offers free tools and information to answer all types of immigration questions. Immigroup does charge a fee for all services, but we are always looking for feedback on how we can further help our community. Our email address is info@immigroup.com.

You can easily browse our FAQs. However, if you still can’t find the answer to your question, email us your question and you will receive a response within 2 business days. Depending on the complexity of your question, you may be advised to schedule a consultation with one of our immigration practitioners to ensure that you receive the best advice. The cost for a consultation is $84.75 (tax included), for up to 30 minutes; however, if you retain Immigroup for a full service after the consultation, this fee well be deducted from the cost of the service. Consultations are available in person at our Toronto office or by phone. (Other options are available for hearing-impaired persons.) Call us at 1-866-760-2623 or email at info@immigroup.com to schedule your consultation. Click here for more information.

Only general information is available when you call our office. If you are still unsure how you should proceed, contact us to schedule a consultation to discuss the details of your specific case. Click here for more info.

Checking the status of your amendment application is simple. If you have filed an urgent application, please contact us 30 days after your application has been submitted. For regular applications you may contact us after 3 months to check the status. You can check the status using one of two methods:

• 1. By phone
• Contact our office during business hours and state you are a client that needs a status check on your IMM 1000 amendment application. We will confirm your contact information and then contact you within one business day to advise of the status of your application.
• 2. By email
• Email us at info@immigoup.com and advise us that you are a current client and you would like to check the status of your application. Your message should contain following:
• applicant’s first and last name, IMM 1000 status check

Yes, returning clients are offered a 20% discount on our service fees. Clients who submit multiple applications are also offered a 20% discount on any additional services after the first application.

We do our best to keep things affordable, but unfortunately we are unable to offer any discounts in addition to the ones above.

Immigroup is an industry leader in IMM 1000-related application processing and assistance. In addition to Record of Landing amendments, we also have years of experience processing much more complicated applications. You can rest assured you are in good hands. If we feel something is out of our understanding the agent will let you know.

No, but we have 8 years of experience dealing with these types of applications. We are aware of changes in the application procedure as they happen, and we know what CIC will accept and what they won’t, which is sometimes not exactly what is listed on their website.

Yes, you may pay a minimum deposit of 50% of the amount due to start your case. The balance must be paid in full before the application can be submitted.

Your fees must be paid in full before your application is submitted to CIC.

You may call our office between 8:00am and 6:00pm Eastern Time, or you may come in person between 9:30am and 4:15pm. You may drop your documents at the Toronto office 24 hours a day in our drop box. You may also leave a voicemail at 1-866-760-2623 or send an email 24 hours a day at info@immigroup.com and you will receive a response within one business day. To meet with an immigration practitioner outside of these hours, please contact us during business hours to schedule an appointment at a time convenient to you.

We strive to maintain accurate and up to date information on our website by getting up to the minute news from CIC and other government agencies. However, you should always confirm information before acting on it to ensure its accuracy.

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Send us an email or enter your question in the box below and we will get back to you within one business day.

The Record of Landing (IMM 1000) is the official government document you receive when you arrive in Canada for the first time as an immigrant. It records information about you at the time of landing including

• Your name and any aliases
• Your gender
• Your passport details
• Your marital status
• Your preferred language
• Your address
• Your date of entry and date of granting of permanent residence

The Record of Landing document is the official proof of your status in Canada. It can be used to secure benefits given to permanent residents. It is not valid to prove your status for international travel.

You can amend your Record of Landing by filing a Request to Amend the Record of Landing and you can get a Verification of Status document which serves as a replacement, but you cannot replace your original if it was lost, stolen or damaged

• If there is a mistake on your Record of Landing it can negatively affect your position in Canada, as you need your Record of Landing to apply for certain government benefits such as a pension. If the document does not have accurate information, you may also be denied employment. The solution is to file a Request to Amend the Record of Landing. Please note that this is a request to fix mistakes made by immigration officials only. If one of your documents issued before you came to Canada contained the mistake, your application will likely be refused.
• The following information can be changed on CIC records:
  • Citizenship / Country of Birth
  • Marital Status
  • Place of Birth
  • Given Name
  • Sex
  • Date of Birth
  • Date of Landing
  • Date of Original Entry

You must submit a copy of your passport at the time of landing, a Canadian government-issued photo ID, and as many documents verifying your identity and showing your correct information as you want it to appear on your amended Record of Landing as you can provide which were issued before you landed in Canada.

If you would like Immigroup to represent you and assist you with the application, send your documents to:

Immigroup Inc.
1180 Danforth Avenue
Toronto, ON m4J1M3

• If you would like to submit your application directly to CIC, send your documents to:
• Amendment to the Record of Landing, Confirmation of Permanent Residence or Temporary Resident Document
• Query Response Centre (QRC)
• Citizenship and Immigration Canada
• Ottawa, Ontario
• K1A 1L1

Yes, if you wish to withdraw your application you should contact CIC in writing and ask for it to be withdrawn. You will not get your money back. Immigroup can help with this.