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FAST Card for Commercial Drivers

Cross the border FAST & EASY with your FAST card

Get Your FAST Card Now

The FAST card (Free and Secure Trade) is an identification card which allows truck drivers to cross the US-Canada or US-Mexico border in their commercial vehicle more quickly and with less hassle. This is because all FAST card holders are first pre-screened with thorough background checks, and are then interviewed to make sure they are low-risk. Over 78,000 drivers are FAST card holders.

The US-Canada and US-Mexico FAST card programs are seperate from each other. You cannot use your US-Canada FAST card at the US-Mexico border, or use your US-Mexico FAST card at the US-Canada border. You can apply for both cards at the same time, but you have to file two seperate applications and attend two seperate interviews.

 

INDEX

Who can get a FAST card?

Documents needed to apply for a FAST card

Benefits of a FAST card

How it works

FAST card application process overview

FAST card interview locations

Reasons your FAST card application may be refused

Applying for a FAST card with criminal history

I was rejected for a FAST card. What now?

 

Who can get a FAST card?

US-Canada FAST program eligibility requirements - The driver must:

  • Be either a citizen or Permanent Resident of either the United States or Canada,
  • Be 18 or older,
  • Possess a valid commercial driver's license,
  • Be admissible to the United States and Canada (must not have any criminal convictions or immigration violations).
  • Have a visa to enter the United States or Canada if necessary (permanent residents may need a visa depending on which country they are citizens of)

For naturalized citizens of the US or Canada, it is recommended that you have been a citizen for at least 3 years.

Please click here for reasons your FAST card application may be refused.

 

US-Mexico FAST program eligibility requirements - The driver must:

  • Be either a citizen or Permanent Resident of either the United States, Canada, or Mexico,
  • Be 18 or older,
  • Possess a valid commercial driver's license,
  • Be admissible to the United States (must not have any criminal convictions or immigration violations).
  • Have a visa to enter the United States or Mexico if necessary (permanent residents may need a visa depending on which country they are citizens of)

The US-Canada and US-Mexico FAST programs have almost identical requirements, except that citizens and permanent residents of Mexico are NOT eligible for the US-Canada FAST program.

 

Documents Needed to apply for a FAST card

To apply for a FAST card, you have to have documents showing proof of your citizenship, proof that you can legally live in the United States or Canada, and proof of your address.

  United States Citizens Canadian Citizens Permanent Residents of US or Canada

Proof of Citizenship (one)

  • valid passport;
  • birth certificate and photo ID;
  • U.S. citizenship certificate;
  • certificate of naturalization; or
  • border crossing card.
  • Certificate of Indian Blood
  • valid passport;
  • birth certificate and photo ID;
  • Canadian citizenship certificate (with photo) or card; or
  • Certificate of Indian Status.
  • Certificate of Retention of Canadian Citizenship
  • valid passport from your home country
Proof of legal residence (one)
  • US birth certificate
  • valid Permanent Resident Card (Green Card)
  • Canadian birth certificate
  • valid Permanent Resident Card
  • IMM1000 Record of Landing document
  • valid US or Canadian permanent resident card (Green Card)
  • IMM1000 Record of Landing Document (Canada)
  • US, Canadian, or Mexican visa (if applicable)
Proof of address (one)
  • valid driver's licence;
  • other state or provincial identification card;
  • other federal identification card; or
  • any document with a current address (e.g. current bill, invoice, bank statement).
(Same requirements as US citizens) (Same requirements as US citizens)

 

Benefits of a FAST card

When you have a FAST card, you can enjoy

  • Access to dedicated FAST lanes at the border for shorter lines and wait times
  • Faster and easier security checks at the border
  • Less hassle from border guards
  • Priority (front of the line) processing for Customs and Border Patrol inspections
  • Using your FAST card as proof of citizenship and identity

 

How the FAST card works

As a FAST card holder, when you arrive at the US-Canada or US-Mexico border, you scan the barcode on your FAST card at the dedicated terminal. If there is no automated barcode scanner, you present your fast card to the border officer along with your passport, bill of lading, inbound cargo manifest, and customs declaration form. The officer will scan the barcodes on the documents and the verifications of the information on the documents will be done at a later time, after you have already left the border.

This more efficient processing of low-risk loads allows shorter wait times for drivers.

 

FAST card application process overview

When you apply for a FAST card with Immigroup, here is what happens:

First, you fill out the application as much as you can. You can do this online, or by printing the application and completing it by hand and sending it to us by fax, email, mail, or dropping it off in person.

Next, we review your application and fix any mistakes that could cause your application to be rejected or delayed. We will also let you know if it looks like you may not be eligible to apply, or if there is something that could cause you to be refused.

Then, we submit your FAST card application to the government for you.

When the government receives your application, they will do background checks on you in both the United States and Canada or Mexico depending on which program you are enrolling in. Primarily they are checking for criminal history and immigration violations. You must pass the background checks in both countries to be issued a FAST card. This process takes about 8 weeks for most applicants, and we will monitor the progress of your application during this time.

After the background checks are completed, you are either "conditionally approved" or rejected for a FAST card. If you are conditionally approved, we will contact you for your preferred time and location and then schedule the interview on your behalf with the government.

At the end of your interview, you will be told whether you have been approved for your FAST card or not. If you are approved, you will receive your FAST card by mail in around 7 business days. If you are rejected, sometimes you will be given a reason such as criminal convictions, but sometimes you will just be told that you don't meet the requirements.

Please click here for more information if you were rejected for a FAST card.

 

FAST interview locations

US-Canada FAST card enrollment centres:

Addresses Hours of Operation Phone Numbers
Alaska
Alcan, Alaska
HC 63, Box 1221
Tok, AK 99780 9701
24 hours by appointment (907) 774-2252
(907) 774-2242
Skagway, Alaska
Mile 6.8 South Klondike Hwy
Skagway, AK 99840 0475
Sunday - Thursday
8:00 AM - 4:00 PM Alaska Standard Time
(907) 983-2325
(907) 983-3144
Alberta
Sweetgrass, Montana / Coutts, Alberta
I-15 at the Border
Sweetgrass, Montana 59484
8:00 AM - 4:00 PM
TUE and THUR
(406) 335-9610 ext. 324
British Columbia
Blaine, WA / Pacific Highway, British Columbia
9901 Pacific Highway
Blaine WA 98230
8:00 AM - 3:00 PM
MON – FRI
(360) 332-2380
Maine
Calais (Joint FAST/NEXUS)
3 Customs Street
Calais, ME 04619
8:00 AM - 4:00 PM
TUE/WED/THUR
(207) 454-3621, ext. 232
Woodstock, New Brunswick/
Houlton, Maine
1403 Route 95
Belleville, New Brunswick
E7M 4Z9
9:00 AM - 5:00 PM
MON – FRI
(506) 325-3199
1-866-930-3278
Manitoba
Pembina, North Dakota / Emerson, Manitoba
(Joint FAST/NEXUS)
10980 Suite 2 Highway 29
Pembina, North Dakota 58271
8:00 AM - 4:00 PM
MON - FRI
(701) 825-6551
Michigan
Detroit, Michigan/Windsor, Ontario
2810 West Fort Street
Detroit, Michigan 48226
8:00 AM - 4:00 PM
MON - WED, FRI

8:00 AM - 8:00 PM
THURS

(313) 226-3139, ext. 215
Port Huron, Michigan / Sarnia, Ontario
2nd Floor, 2321 Pine Grove Ave
Port Huron, MI 48060
Joint FAST/NEXUS
8:00 AM - 4:00 PM
MON - FRI
(810) 985-9541, ext. 256
Sault Ste. Marie, MI
International Bridge

900 International Bridge Plaza
Sault Ste. Marie, Michigan 49783

 

Tuesday - Wednesday
Noon - 8:00 PM

Thursday - Saturday
8:00 AM - 4:00 PM

Closed Sundays and Mondays

Joint FAST/NEXUS

(906) 632-8822
Minnesota
Fort Frances
Ontario, Canada/ International Falls, MN
301 Scott Street
Fort Frances, Ontario, Canada
P9A 1H1

*Will begin processing FAST applicants May 3, 2010.

Joint FAST/NEXUS

Summer Hours:
Monday - Thursday:
8:30 AM CST – 6:30 PM CDT
May 3 - Sept. 30

Winter Hours:
Monday and Wednesday:
9:00 AM CST – 4:00 PM CST

Thursday:
11:00 AM CST – 7:00 PM CST

(218) 283-2541
Montana
Sweetgrass, Montana / Coutts, Alberta
I-15 at the Border
Sweetgrass, Montana 59484

Joint FAST/NEXUS

8:00 AM - 4:00 PM
TUES and THUR
(406) 335-9610 ext. 324
New Brunswick
Woodstock, New Brunswick/ (Joint FAST/NEXUS)
Houlton, Maine
1403 Route 95
Belleville, New Brunswick
E7M 4Z9
9:30 AM- 4:30 PM
MON - FRI
(506) 325-3199
1-866-930-3278
New York
Champlain, New York / Lacolle, Quebec (Joint FAST/NEXUS)
I-87 U.S. Customs Truck Cargo Inspection Facility
198 West Service Road
Champlain, NY 12919
8:00 AM - 4:00 PM
MON - THUR
(518) 298-7220
Fort Erie, Ontario / Buffalo, New York
10 Central Ave
Fort Erie, Ontario L2A 6G6
8:30 AM-10:00 PM
MON - FRI

9:00 AM - 3:00 PM
SAT

(905) 994-6548
North Dakota
Pembina, North Dakota / Emerson, Manitoba
10980 Suite 2 Highway 29
Pembina, North Dakota 58271
Joint FAST/NEXUS
8:00 AM-4:00 PM
MON - FRI
(701) 825-6551
Portal, North Dakota / North Portal, Saskatchewan
301 Railway Avenue
Portal, North Dakota 58271
Monday, Tuesday, and Friday
8:00 AM - 4:00 PM

Wednesday and Thursday
8:00 AM - 8:00 PM Central Time

(701) 926-5670
(701) 926-4411
Ontario
Detroit, Michigan/Windsor, Ontario
CBP Commercial Cargo Facility
2810 West Fort Street
Detroit, Michigan 48226
8:00 AM–4:00 PM
MON – WED, FRI

8:00 AM - 8:00 PM
THURS

(313) 226-3139, ext. 215
Fort Erie, Ontario / Buffalo, New York
10 Central Ave
Fort Erie, Ontario L2A 6G6
8:30 AM-10:00 PM
MON - FRI

9:00 AM - 3:00 PM
SAT

(905) 994-6548
Fort Frances (Joint FAST/NEXUS)
Ontario, Canada/ International Falls, MN
301 Scott Street, 2nd floor
Fort Frances, Ontario, Canada
P9A 1H1
 
Summer Hours:
Monday - Thursday:
8:30 AM CST – 6:30 PM CDT
May 3 - Sept. 30

Winter Hours:
Monday and Wednesday:
9:00 AM CST – 4:00 PM CST

Thursday:
11:00 AM CST – 7:00 PM CST

(218) 283-2541
Lansdowne, Ontario, Canada (Joint FAST/NEXUS)
Hill Island 666 Highway 137
Lansdowne, Ontario
K0E 1L0
8:00 AM–4:00 PM
MON – WED
(613) 659-4030
(613) 659-3085
Port Huron, Michigan / Sarnia, Ontario (Joint FAST/NEXUS)
2nd Floor, 2321 Pine Grove Ave
Port Huron, MI 48060
8:00 AM-4:00 PM
MON - FRI
(810) 985-9541, ext. 261
Quebec
Champlain, New York / Lacolle, Quebec
I-87
237 West Service Road
Champlain, NY 12919
8:00 AM-4:00 PM
MON - THUR
(518) 298-7220
Derby Line, Vermont/ Stanstead (55), Quebec
107 I-91
South Derby Line,Vermont
05830
8:00 AM - 4:00 PM
TUE - THUR
(802) 873-3219
For Appointments (819) 876-7821
Saskatchewan
Portal, North Dakota / North Portal, Saskatchewan
301 Railway Avenue
Portal, North Dakota 58772
9:30 AM-12:00 PM
MON - FRI
(701) 926-4241, ext. 322
Vermont
Derby Line, Vermont/ Stanstead (55), Quebec
107 I-91
South Derby Line,Vermont
05830
8:00 AM-4:00 PM
TUE - THUR
(802) 873-3219
For Appointments (819) 876-7821
Washington
Blaine, WA / Pacific Highway, British Columbia
9901 Pacific Highway
Blaine WA 98230
Joint FAST/NEXUS
8:00 AM-4:00 PM
MON - FRI
(360) 332-2380

 

US-Mexico FAST card enrollment centres:

Enrollment Center Address Hours of Operation Contact Information
Otay Mesa, California Otay Mesa Cargo Facility
9777 Vila de la Amistad
San Diego, CA 92154
8:00 AM – 4:00 PM
MON – FRI
(619) 671-8142
(619) 671-8143
Calexico, California Building C, Commercial Facility
1699 East Carr Rd
Calexico, CA 92231
8:00 AM – 4:00 PM
MON - FRI
(760) 768-2437
Nogales, Arizona 9 North Grand Ave
Nogales, AZ 85621
8:00 AM – 3:00 PM
MON - FRI
(520) 375-5801
San Luis, Arizona Highway 95 and International Border
San Luis, AZ 85349
8:00 AM – 4:00 PM
MON - FRI
(928) 627-8854 ext. 261
El Paso, Texas Bridge of the Americas
Port of El Paso
El Paso, TX 79905
10:00 AM – 4:00 PM
MON – FRI
(915) 872-5734
Brownsville, Texas 3300 South Highway 77/83
Brownsville, TX 78520
8:00 AM – 4:00 PM
MON – FRI
(956) 983-5668
(956) 983-5604
Laredo, Texas World Trade Bridge
715 Bob Bullock Loop
Laredo, TX 78045
8:00 AM – 4:00 PM
MON-FRI
(956) 794-9416
(956) 794-9612
(956) 794-9609
Hildalgo / Pharr / Anzalduas
Ports of Entry
5911 S. Stewart Road
Mission, Texas 78572
8:00 AM - 4:00 PM
MON-FRI
(956) 205-7929

 

Reasons your FAST card application may be refused

If you don't meet the background check standards for both the United States and Canada or Mexico, your application for a FAST card will not be approved. Your application can be refused at the time of your interview, or before at the pre-approval stage. Please see the list below of common reasons that an application may not be approved.

  • Submitting false, incorrect, or incomplete info on your application
  • Having been convicted of any criminal offense
  • Having violated the customs or immigration laws of any country
  • (for Canadians) Having failed to get a US Waiver before entering the US if you need one
  • Not meeting any other requirements of the program

Criminal History

If you are an American citizen and a criminal history is holding you back from getting a FAST card, applying for Criminal Rehabilitation through the Canadian government may help you meet Canada's background check requirements for the FAST card.

Or, if you are a Canadian citizen with a criminal history, applying for a US Waiver may help you pass the FAST card background checks.

But, please note that if you have criminal convictions in your background, it will be the personal decision of the officer reviewing your application whether or not you will be approved. Being approved for Criminal Rehabilitation in Canada or a Waiver in the US does not guarantee that you will be approved for a FAST card. In most cases, applicants with criminal history are refused.

 

Next Steps after your FAST card application was refused

If your application for a FAST card has been denied, there are steps you can take to appeal this decision. But, there are seperate appeal processes depending on whether you are an American or a Canadian citizen. If you need help appealing a FAST card application refusal, contact us.

 

Americans

If your application was refused, the first step is to schedule an appointment to speak with a supervisor and explain why you think you should have been approved.

If the supervisor does not reverse the decision and approve your FAST card application, you can email or write to the Customs and Border Patrol Ombudsman and explain why it should be approved. You should cite evidence of why you think you should have been approved when speaking with the supervisor or the Ombudsman.

The Ombudsman can be contacted at this address:

CBP.cbpvc@dhs.gov

US Customs and Border Protection

P.O. Box 946

Williston, VT 05495

Attn: CBP Ombudsman

 

Canadians

If your FAST card application was refused, the first thing you can do is send a letter to the Processing Centre where your application was processed. Your letter must be sent within 30 days of the time your application was rejected or your FAST card was suspended. You will get the result of the appeal in writing. 

If the decision was not reversed and your application was not approved, you can write to the Canada Border Services Agency (CBSA) and present your situation and evidence again. You can write to CBSA at:

Canada Border Services Agency
Recourse Directorate
1686 Woodward Drive
Ottawa, ON  K1A 0L8
Fax: 613-960-5129

Finally, you have the option to take your case to Federal Court.

Helpful Resources


  • Related Tools
  • Related Articles

 


Troubleshooting


  • Changes to my FAST Card

    If your FAST Card has a mistake on it you need to replace it immediately as the discrepancy between your FAST Card and other IDs or documents you are carrying with you could lead to problems with customs.

  • Lost, Stolen or Damaged FAST Card

    If your FAST Card is lost, stolen, or damaged you should contact the Enrollment Centre where you got your card immediately. You will have to pay a fee of $25 to replace the card. If your card was damaged but you still have it, you will have to return your old card. If you are an Immigroup client, we will replace your Card at no charge provided you lost it within 6 months of receiving it. You will still have to pay the government fee of $25.

  • Rejected FAST Card Application

    If your FAST application was rejected you can appeal the decision within 30 days. You should make sure your employer is properly vetted as part of the FAST program: as a Customs Self-Assessed-approved partner in Canada, with a signed Partners in Protection memorandum of understanding; and a member of CTPAT in the US.

    • If you are a Canadian, you need to contact the supervisor at your local Enrollment Centre
    • If you are an American, you should contact your local Enrollment Center or the CBP’s Ombudsperson

     

 


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