- What is a Permanent Resident Card?
A permanent resident card is the main way Canadian perment residents of all ages(formerly known as landed immigrants) prove their status to government agencies You must show your PR Card when returning to Canada after travelling internationally by any commercial carrier (i.e. plane, train, boat or bus). If you hold a passport from a country where the citizens are required to have a visa to visit Canada, you will be asked to present the PR Card before you board the carrier that will take you back to Canada. You will also need to show your PR Card to the Border Services officer at the Canadian port of entry to prove your permanent resident status.
- How do I get a Permanent Resident Card?
To get a permanent resident card directly through the government, you should go to CIC’s website and read the instruction guide (IMM 5445 ). You should complete the application forms and pay the application fees (making sure you get your fee receipt and submit it with your application). Finally, mail your application to the Case Processing Centre in Sydney, Nova Scotia.If you would like to use Immigroup to file your PR Card application, download the forms and submit them to our office by fax (416-640-2650), email, mail, courier, or in person . If you are using a service like Immigroup’s, you will need to complete a "Use of Representative" (IMM 5476 ), included in our package.
- I am new Permanent Resident of Canada, when will I get my PR Card?
You should get your PR card within approximately 60 days of landing in Canada Sometimes it can take slightly longer. If you have not received your PR Card within 60 days of landing in Canada, you should contact CIC.
- Where do I mail my Permanent Resident Card Application directly to CIC?
If you are sending your application by regular mail, you should address the package to:
Case Processing Centre
P.O. Box 10020
Sydney, NS
B1P 7C1
However, if you are sending your application by courier, you should address the package to:
Case Processing Centre
210 George Street
Sydney, NS
B1P 1J3
If you would like our office to assist you with the application, address your package to:
Immigroup Inc.
1180 Danforth Avenue
Toronto ON
M4J 1M3
- How do I pay the Permanent Resident Card fee?
All CIC fees must be paid in Canadian dollars. You can pay the $50 fee in one of two ways:
- Online with
- A Visa, Mastercard or American Express credit card
- A printer and
- An email address
- In person at a Canadian financial institution. In order to do so you must get an original fee receipt (IMM 5401 ) from CIC.
- How long does it take to get a PR Card?
A PR Card will be mailed out to all new immigrants usually within 60 days of landing in Canada. The processing time for renewals, replacements for lost or stolen PR Cards, or PR Cards for applicants who entered Canada before June 28, 2002 is currently 137 calendar days as of February, 2012, (we should update this information monthly) but is subject to change at any time. For updates in processing times for Canadian Permanent Resident cards, please check the Citizenship and Immigration Canada website.
- What are the PR Card photo requirements?
The PR card photo should measure 35 mm x 45 mm (1 3/8? x 1 3/4?) . The photos can be either back and white or color. Photos must have been taken within the last 12 months to ensure an up-to-date likeness. You must be facing the camera directly, with a neutral expression. The back of the photo should bear the date the photo was taken. You should take the photo specifications from Appendix B with you to the photographer.
- The PR Card application asks for work and educational history but I do not work or go to school. What do I do?
You are only required to provide work and educational history for the years that you have been a Canadian Permanent Resident. If you have not worked or gone to school within the past 5 years, simply write “Not Applicable” for this question.
- What if I have changed my name?
You may change the name on your PR Card if you have legally changed your name through the province of your residence or through marriage. To change the name on your PR Card, you must include the following with your application:
- a certified copy of the change of name document (divorce certificate , marriage certificate , provincial legal change of name certificate )
- a certified copy of a provincial document bearing the new name such as a driver’s license, health card, or provincial photo ID card More Info [ link to FAQ “Who can certify copies”]
- a copy of your Record of Landing . If you do not have your Record of Landing, you must apply for a Verification of Status document (link) to change your name on your PR Card
- How do I check the status of my application once it has been sent to CIC?
Please visit https://services3.cic.gc.ca/ecas/?app=ecas&lang=en where you can check the status of your application. You must have the following information to check the status of your application online:
- The applicant’s date of birth
- The applicant’s country of birth
- The applicant’s last name
- ONE of the following:
- Applicant’s client ID number
- Applicant’s Record of Landing or Confirmation of Permanent Residence number
- Applicant’s IMM5401 receipt of payment number for the receipt submitted with the application
- Applicant’s Immigration File number
- Applicant’s Permanent Resident Card number
- Applicant’s Citizenship Receipt number
- Applicant’s Citizenship File number
Without this information you will not be able to check the status of your application. If you are missing the required documentation and / or you would like assistance with this process please contact us at Immigroup at 1-866-760-2623.
- What should I do with my old PR Card now that I have received a new one?
You should destroy your old PR card by shredding. Do not throw your PR card in the garbage as this could facilitate identity fraud.
- I have been instructed by CIC to pick up my PR card in person. What should I bring with me?
Most PR cards are mailed directly to the applicant at the mailing address indicated on their application. However, some applications are randomly selected to have the PR card picked up in person at the local CIC office. If you have been advised by CIC to pick up your PR card in person, you should bring the following documents with you:
- All Original documents you submitted copies of with your PR card application (Record of Landing, Notices of Assessment, Driver’s License, etc)
- All passports in your possession
- Original pickup notice mailed to you by CIC
- Can I send all my family members’ PR card applications together?
Yes, but you should be sure to put each application in a separate envelope in case they are processed at separate times. CIC attempts to process family members’ applications together, however this is not always possible and is not guaranteed.
- My PR Card is expiring soon or has already expired. What do I do now?
If you want to travel outside of Canada, you must apply to renew your PR card and take the new card with you when you leave Canada. You do not need to have a valid PR card to remain a permanent resident of Canada, and the act of not having a PR card does not change your status as a permanent resident. However, you may have trouble proving your status to apply for jobs or obtain government services such as healthcare if you do not show a valid PR card.
- Can I renew my PR Card outside of Canada?
No, you cannot renew your PR card from outside of Canada. You must be physically present in Canada to submit an application for a PR card, and you must state the city on the application where you are signing and dating the declaration. In order to maintain permanent resident status in Canada, you must have spent at least two years out of the previous five years living in Canada.
- What is a Record of Movement?
Every time you enter a particular country, your passport is scanned by the customs official. If you are a permanent resident of Canada, your PR card is scanned as well when you enter Canada. You may request a list of your entries to any country to be provided with your PR card application in the event that you do not have two Notices of Assessment from the past 5 years, or you are specifically instructed to do so by CIC. NOTE: Records must be obtained from each country individually. Also, only your entries to a country are recorded; there is no record of your exits from the country.