Immigroup is a private company. We are not the government. All application forms can be found for free on the relevant government websites. Applying with a private company such as Immigroup entails service fees in addition to the fees charged by the relevant government agency. Immigroup will review, finalize, and submit all applications.

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UK Passport Renewal / Replacement

  • Renewing your UK Passport
  • Regular adult UK Passports expire every ten years and children’s passports expire every 5 years. If you do not renew yours before it expires or within a few years of its expiration, you will have to provide original documents as if you had never been issued a passport at the time you decide to renew.
    UK passports can no longer be renewed within Canada. Since 2009 all regular passport applications for applicants living in North or South America or the Caribbean are processed through the UK Passport Service Centre for the Americas and the Caribbean at the British Embassy in Washington DC.
  • Eligibility
  • How long is my passport valid for?
  • Why can’t I renew my British passport within Canada?
  • My passport is still valid. Why do I have to submit my passport with my application?
  • When should I renew my passport?
  • Can I get my passport renewed urgently?
  • Can I still use Immigroup to assist with my UK passport application if I live outside Canada?

Immigroup is a private company. We are not the government. All application forms can be found for free on the relevant government websites. Applying with a private company such as Immigroup entails service fees in addition to the fees charged by the relevant government agency. Experts will review, finalize, and submit all applications.

Two ways to start your service with Immigroup

Mail-in Service (Worldwide)

 

Walk-in service (Toronto)

Cost of Service

Fees and Processing Times

Do it Yourself

You may file the application yourself directly with the government without using a representative.

  • NOTE: If you apply directly with the government, please rember that the UK embassy and Passport Service does not offer walk-in service - all applications must be mailed or couriered to the processing centre.
  • The UK Embassy will not pre-review your application to ensure the forms and documents are correct before filing – all applications must be completed in full before being sent to the government.
  • Links to help you get started

Troubleshooting

  • Traveling while your UK Passport Application is processing More info>>
  • I lost my passport More info>>
  • This is the second time I lost my passport! Can I still replace it? More info>>
  • I don’t have my old passport any more and I don’t have the necessary ID? More info>>
  • Can I change my name on my passport? More info>>
  • Can I fix spelling mistakes or other typos (DOB etc)? More info>>
  • I think I had a passport but I don’t remember. More info>>
  • I came to Canada on my parent’s passport, can I renew? More info>>
  • I lost my passport. Can I apply for a renewal if I didn’t report the loss to the police or the embassy? More info>>
  • My application has been returned More info
  • I received an email / phone call requesting more documentation More info

Filing an application FAQs

  • Who’s eligible to renew a UK Passport?
  • What is the fee?
  • How do I renew my UK Passport?
  • Where do I mail my UK passport application to?
  • When will I get my passport?
  • How do I pay the fee?
  • What are the photo requirements?
  • What if I have changed my name?
  • How do I check the status of my application once it has been sent the Service Centre in Washington?
  • Is there a toll free line to call about my passport?
  • Can I call my local consulate / embassy?
  • Can I call the Passport Service Centre in Washington?
  • Is there any way I can get an update without calling the pay helpline?
  • What should I do with my old passport now that I have received a new one?
  • My passport has already expired. What do I do now?
  • Can I renew my UK passport from outside of Canada?

I am in big trouble - HELP! FAQs

  • I lost my passport. What do I do?
  • If I lost my passport, have I lost my status as a British citizen?
  • I submitted my application with proof of urgency but it is taking forever. What can I do?
  • My UK passport has a typo – how can I fix it?
  • I have a criminal record. Can I still renew my passport?
  • My application was sent back to me. What do I do?
  • How do I know what class of British citizen I am? Does it affect my passport application?
  • Why can’t I enter the US on my British Passport without a visa waiver?

Using Immigroup FAQs

  • Why should I use Immigroup?
  • I am traveling and need my passport fast. How quickly can you get it?
  • Can you guarantee everything will work out if I use you?
  • What if Immigroup makes a mistake on my application?
  • Why should I hire Immigroup when I can do the application on my own?
  • Can you give me free support or where can I get free support?
  • I have one important question, but I don’t need the full service. What can I do?
  • I called your office and did not get the answer I needed. What can I do?
  • How can I check the status of my application?
  • I used Immigroup but I lost my new UK passport. Do I have to do the entire process again?
  • Do you offer any discounts?
  • I need your help, but I can’t afford the fees? Can you help?
  • Do you know something that the government does not?
  • Can I pay you in installments?
  • Do I pay you when I get my passport?
  • Do you work weekends or evenings?
  • How accurate is your website?
  • I had something happen to me that is not posted on this webpage
  • I can’t find an answer to my question

Basic info FAQ’s

  • Photo of a UK Passport
  • What is British nationality?
  • History of British Nationality
  • What are the different types of British nationality?
  • History of the British Passport
  • Who is eligible for a British Passport?
  • Who issues the passport?
  • What is the right of abode?
  • Where do I submit my passport application?
  • What is the cost for a UK Passport renewal?
  • How do I keep my British nationality status?
  • What is an emergency passport?
  • Can I put my child on my passport when I renew it?
  • Will I lose British Citizenship if I get a Canadian passport?
  • How do I get certified copies of my supporting documents?
  • Does the person certifying my copies need to be a British National?
  • Do I need a PR Card if I have a British Passport?
  • When is my passport damaged?
  • Can I travel with more than one passport?
  • I have a UK passport. Am I a Canadian Citizen?
 
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