PRTD Application when VAC and Embassy are closed


New Member
My husband has a Canadian PR Card that expired while we were in Brazil because our flights got cancelled and extended our stay by 3 months. The VAC was open at that time so he sent in his application, passport and documents by mail to apply for the PRTD. They received it but during the processing the city went into lockdown and the VAC's closed in March. The city has since reopened at the beginning of April but the VAC's and the Canadian Consulate are closed and keep extending their closures weekly. He now has no way of applying by email because he doesn't have his passport. Does anyone know what we can do?