Immigroup is a private company. We are not the government. All application forms can be found for free on the relevant government websites. Applying with a private company such as Immigroup entails service fees in addition to the fees charged by the relevant government agency. Immigroup will review, finalize, and submit all applications.

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First UK Passport

Immigroup statistics for Amending Records of Landing service:
  • Average processing time for Amendments: 6 months
  • Mistakes made by Immigroup per 100 applications: N/A
  • Mistakes by general public per 100 applications: NA
  • More info>>
  • Getting your first UK Passport
  • If you are a citizen of the United Kingdom, or another British National, you are eligible for a UK passport. To apply you must prove that you are a British citizen through birth, descent (a British parent), or naturalization. Please note that British nationality law is complicated and not everyone is able to apply for a British passport using the above form.
  • Eligibility
  • How long is my passport valid for?
  • Why can’t I apply within Canada?
  • Can I get my passport urgently?

Immigroup is a private company. We are not the government. All application forms can be found for free on the relevant government websites. Applying with a private company such as Immigroup entails service fees in addition to the fees charged by the relevant government agency. Experts will review, finalize, and submit all applications.

Two ways to start your service with Immigroup

Mail-in Service (Worldwide)

 

Walk-in service (Toronto)

Cost of Service

Fees and Processing Times

Do it Yourself

File the application directly with the British government without using a representative.

  • NOTE: If you apply directly with the government, please remember that the UK passport processing centre for North and South America is in Washignton DC and does not offer a walk-in service - all applications must be mailed or couriered to the processing centre.
  • The processing centre will not pre-review your application to ensure the forms and documents are correct before filing – all applications must be completed in full before being sent to the government.
  • If you are located outside Great Britain and you wish to follow up on the status of your passport application, you must contact the Careline (1 900 783 5791, $3.00/ minute) which is a call centre located in the UK. You must provide a credit card to speak with the call centre regarding your application. There is no toll-free number to call.
  • If you send your application to the British Embassy in Ottawa, or a British Consulate, or the wrong processing centre, it will be returned to you. It will not be forwarded to the correct centre.
  • The British government does not offer refunds for passport fees paid for applications which are returned or refused.
  • Links to help you get started

Troubleshooting

  • Traveling while your UK Passport Application is processingMore info>>
  • Do I have to apply for British citizenship before I apply for my passport?More info>>
  • Will applying for a UK passport cause me to lose my Canadian Citizenship or Permanent Resident Status?More info>>
  • How can I prove that I am a British Citizen if I don’t have the documents they ask for?More info>>
  • I was born in the UK. Am I a British Citizen?More info>>
  • I think I had a British passport previously but I don’t remember.More info>>

Filing an application FAQs

  • Who’s eligible to apply for a UK Passport?
  • How do I apply for my first UK Passport?
  • Where do I mail my UK passport application?
  • When will I get my passport?
  • What is the UK passport fee?
  • How do I pay the passport fee?
  • What are the British passport photo requirements?
  • Who can countersign my passport application?
  • What if I have changed my name?
  • What if one of my parents changed their names?
  • How do I check the status of my application once it has been sent the Processing Centre in Washington D.C.?
  • Is there a toll free line to call about my passport?
  • Can I call my local consulate / embassy?
  • Can I call the Passport Service Centre in Washington D.C.?
  • Can I email the Passport Service Centre in Washington D.C?
  • Is there any way I can get an update without calling the pay helpline?
  • Do I have to give up my Canadian passport when I get my British Passport?
  • Can I apply for my UK passport from outside of Canada?
  • Can I submit my wallet-sized birth certificate with my passport application?
  • Do I have to submit certified copies of my identification documents?

I am in big trouble - HELP! FAQs

  • I submitted my application with proof of urgency but it is taking forever. What can I do?
  • I have a criminal record. Can I still apply for my passport?
  • My application was sent back to me. What do I do?
  • How do I know what class of British citizen I am? Does it affect my passport application?
  • I was adopted. Can I still apply for a British passport?
  • Can I claim British Citizenship through my father if my parents never married?

Using Immigroup FAQs

  • Why should I use Immigroup?
  • I am traveling and need my passport fast. How quickly can you get it?
  • Can you guarantee everything will work out if I use you?
  • What if Immigroup makes a mistake on my application?
  • Why should I hire Immigroup when I can do the application on my own?
  • Can you give me free support or where can I get free support?
  • I have one important question, but I don’t need the full service. What can I do?
  • I called your office and did not get the answer I needed. What can I do?
  • How can I check the status of my application?
  • I used Immigroup but I lost my new UK passport. Do I have to do the entire process again?
  • Do you offer any discounts?
  • I need your help, but I can’t afford the fees? Can you help?
  • Do you know something that the government does not?
  • No, but we have years of experience dealing with UK passport processing centres. We are aware of changes in the application procedure as they happen, and we know what the processing centre in Washington DC will accept and what they will not, which is sometimes not exactly what is listed on their website. Immigroup has lots of experience in this area. We
    • Renew passports
    • Apply for first passports
    • Register British Citizens so they can apply for passports
    • Acquire English, Northern Irish, Scottish and Welsh Birth Certificates to prove citizenship through descent
  • Can I pay you in installments?
  • Do I pay you when I get my passport?
  • Do you work weekends or evenings?
  • How accurate is your website?
  • I had something happen to me that is not posted on this webpage
  • I can’t find an answer to my question

Basic info FAQ’s

  • Photo of a UK Passport
  • What is British nationality?
  • History of British Nationality
  • What are the different types of British nationality?
  • History of the British Passport
  • Who is eligible for a British Passport?
  • Who issues the passport?
  • What is the right of abode?
  • Where do I submit my passport application?
  • What is the cost for a UK Passport?
  • How do I keep my British nationality status?
  • What is an emergency passport?
  • Can I put my child on my passport when I renew it?
  • Will I lose British Citizenship if I get a Canadian passport?
  • How do I get certified copies of my supporting documents?
  • Does the person certifying my copies need to be a British National?
  • Do I need a PR Card if I have a British Passport?
  • Can I travel with more than one passport?
  • Since the Queen of England is the Queen of Canada, am I British Citizen?
  • Can I inherit British citizenship through a step-parent who is British?
  • I was adopted by a British citizen. Can I inherit British citizenship through them?
  • If you were adopted outside the UK and you were registered with the British consulate, you are a British citizen.
  • One of my parents is in a same sex relationship with a British citizen. Am I a British Citizen?
  • Can I use a Search of Citizenship Records to help establish my British Citizenship?
  • How do I prove British Citizenship without IDs?
  • I’m Irish. Can I apply for British Citizenship?
  • Special Rules for the Children of EEA Members (European Economic Area) and Swiss Citizens born in the UK
  • What is patriality?
  • What is Indefinite Leave to Remain?
  • When should I renew my passport?
 
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